FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The Price is per room and per night.
• Is breakfast included in the price and what type of breakfast?
  No breakfast is not included.
• Can we settle the bill on arrival?
  Yes if you prefer.
• Which languages are spoken at the reception?
  French, German, Spanish, Danish, Portuguese.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors and 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes they are private.
• Do the rooms/apartments have a terrace/courtyard?
  No they have not.
• Do the rooms/apartments have a balcony?
  Yes, The Roof Top Studio have balcony with city views, including St Paul Cathedral.
• Do you have non smoking rooms/apartments?
  Yes we only have one smoking floor.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is flat screen with 15 channels
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there are 2 telephones plus a fax/modem line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All bedrooms have air conditioning and there is no extra charge for this.
• Do you have an Internet/E-Mail point in the Property?
  High speed internet and emails from your TV.
• Is there a swimming pool? When is it open?
  There is no pool at the hotel.
• Is parking or garage available?
  Yes there is a nearby car park. The cost is approximately £17 for 24 hours.
• Where can we rent a car?
  At any of the major agencies however reception can book it for you.
• Which is the nearest airport?
  For Domestic Flights it is City Airport.
  For International Flights it is London Heathrow.
• Do you have a pickup or shuttle service from and to the airport?
  We can organise transfers with chauffeur.
• Which is the nearest bus-stop?
  There are 2 buses that stop in front of the Hotel, 55 and 243.
• Which is the nearest railway station?
  There are 3 major train stations close to The Zetter: Waterloo, Kings Cross and Liverpool Street.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Farringdon Station is 300m away. When you step outside the station, turn right, turn right onto Farringdon Rd, walk up and at the traffice light, turn right down into Clerkenwell Road. Walk along Clerkenwell Road, cross when you see the petrol station. The Zetter is on your left.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not. However we do have an agreement with a local fitness centre and guests receive discount a discount when purchasing a day visit from our reception.
• Are pets welcome?
  Guides dogs welcome.
• Is there a restaurant in the Property?
  Yes, The Zetter Restaurant offers a Modern Italian Menu and is open from 7am until 23.00 for breakfast, lunch, snacks and dinner.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, High speed data sockets for laptop connection are available in all rooms