FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room per night and do not include VAT (tax).
• Is breakfast included in the price and what type of breakfast?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  Main european languages.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Rooms are located on 7 floors and there is a lift.
• Are there quiet, private, romantic rooms?
  On request for quiet room.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, please specify when booking.
• Do the rooms/apartments have a balcony?
  Yes, please specify when booking.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No.
• Where can we rent a car?
  Ask the concierge.
• Which is the nearest airport?
  London City 8.4 miles (13.6 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can arrange for cars or limousines as required.
• Which is the nearest bus-stop?
  Bond Street.
• Which is the nearest railway station?
  Charing Cross Railway Station 0.7 miles (1.1 km).
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Bond Street, Green Park, Piccadilly Circus and Oxford Circus are within short walking distance.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, the hotel has its own fitness centre.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes. USA and UK modem points and ISDN line.