FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in from 14.00pm, check out before 12.00am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, Polish, German and Turkish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have five floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, this location are very quiet and all our rooms are very romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, we do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, we do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have a non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all our rooms are with TV include Sky and pay to view TV film channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, Executive rooms offer air conditioning, free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have an Internet point.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  No, parking is not available.
• Where can we rent a car?
  At Paddigton Station.
• Which is the nearest airport?
  London City Airport 12 miles, or Heathrow 26 miles.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  Queensway for number 70 or Bayswater Rd. for number 12,94.
• Which is the nearest railway station?
  Paddington.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Bayswater (Circle/District Lines) or Queensway (Central Line).
  
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not a Fitness centre.
• Are pets welcome?
  Sorry, pets are not allowed.
• Is there a restaurant in the Property?
  Only the breakfast room.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.