FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11am, Check Out before 11am.
• Is the price per room/apartment or per person?
  Per Room.
• Is breakfast included in the price and what type of breakfast?
  There is a continental and full English Breakfast included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are four floors, unfortunalty due to regulations we are not allowed to have a lift; however our staff are more than happy to help you with your luggage.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  There are a few that have a balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a colour TV in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  There is a car rental just down the road.
• Which is the nearest airport?
  Heathrow Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Paddington stop.
• Which is the nearest railway station?
  Paddington Station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Paddington is only 100 m. away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.