Travellers Reviews
Submitted by Pam Drake, Palmer, Alaska 99645, United States
The place was quaint and beautiful. The staff very helpful and informative. Breakfast was exquisite.
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Authentic Victorian Bed & Breakfast really cute and good staff. Inportant to know that there isn't a lift but only important if handicapped.
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Submitted by Karen Kerr, Brooklyn, Michigan 49230, United States
Philip was on the desk the afternoon we checked in. He greeted us with a smile and was very friendly. We felt welcomed.
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Richard and wife were very helpful. In their rooms they have a black book filled with history of hotel, places to eat and see. Very well done.
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We didn't have trouble with the steps, but guests should be warned their isn't an elevator.
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Quaint, small, older hotel located pretty central to most everything in London. Easy access from the underground. On a quiet street. Very clean, breakfast food was plentiful and good.
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Submitted by Sue Ioannidis, Eltham, Australia
George who worked the afternoon/evening shift at the hotel was extremely helpful and keen to assist in any way that he could.
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As we were a family of 5, we needed 2 cabs to take us to the airport. George (night attendant)went out of his way to instead find a reasonably priced maxi-cab (not easy in London). As it was a new cab company George even physically paid a visit to the cab company the day before our checkout to ensure that our booking was held and would be honoured.
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The Thanet has the best and most plentiful breakfast that I have found in any B & B type accommodation.
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The Thanet is in a great position in a very pretty and comfortable part of London, with easy access to everything. Our room was downstairs which meant less stairs and the only draw back was the slight musty scent in the room, which is very typical of buildings of this age. Staff were extremely helpful and always ready to assist.
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Submitted by Sherri Marsh, Severn, United States
Albert, the owner/manager, was very helpful and friendly. He assisted us with our bags and was very accomodating.
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The bedspreads were a little tired, but they and the room were immaculately clean. The owner was exceptionally kind and friendly. By London standards this is a very good value. I would definately stay here again.
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The Thanet is clean, quiet and conveniently located. The owner was very friendly and made us feel as if we were the only guests in the hotel. The building is pretty, but some of the furniture is a bit run down. I have stayed in many London hotels and B&B's and consider this a very good value for the money.
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Submitted by Patricia Griswold, Austin, Texas, United States
Great staff!!!!!!!!!!!!
Staff was very accomodating - went above and beyond normal levels.
Room was very pleasant and even had a view of the garden( nice to have greenery and a window that opened.
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Could not have had such a sucessful trip had it not been for staff.
Location is quiet, close to British Museum and book stores.
Hotel property is attractive and clean.
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Submitted by Thomas Martin, Tacoma, United States
Since I have stayed there several years previously I knew what to expect and received it.
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There was always someone available at all times who could be approached for help. That 'someone' was often the owners, Lynwyn and Richard. Their other employees were equally courteous, friendly, smiling.
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Question 13 is hard to answer. Since I live on a fairly limited income and the Pound to Dollar ratio was very bad, I would not normally spend what comes to over $120.00 per night for a room and breakfast. This especially hits hard because I often travel alone and have to pay extra.
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Great location, wonderful staff, excellent treatment and the rooms were aesthetically pleasing as well as clean.
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Submitted by Pattrick Frean, Plymouth PL9 9NF, United Kingdom
Friendly and welcoming without being over the top; appropriate in every respect
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Breakfast was excellent value
The staff were very good indeed
Breakfast was the best of its type in which we have stayed recently
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Promote the value of breakfast and give more emphasis to the excellent location?
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Submitted by Dalibor Klajbl, Prague, Czech Republic
Dalibor has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Charlotte Tamm, Charlottenlund, Denmark
The hotel is small and cosy and situated in a very nice area within walking distance of almost everything
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Submitted by Mark Gregg, Austin, TX, United States
In general, compared to other major international cities, the cost of London and London vicinity hotel rooms is quite high considering the services and facilities rendered. That being said, the Thanet Hotel was probably a value by London standards.
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Decent breakfasts; relatively comfortable beds; very friendly staff; ideal location to the British Museum, Oxford Street, and the Tube.
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Same as above.
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Submitted by Carol Clausen
Clean, pleasant room, although small. Modern bathroom with lots of hot water. Breakfast is unusually good. Staff is pleasant, knowledgeable, and available. Wonderful location.
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Submitted by Geir Diesen
Quiet
Nice, informal
Convenient positioned
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Submitted by Howard Gough
Howard has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Mary Zubek
Taken directly to room upon arrival which was super after the long airplane and tube ride--night flight--jet lag !
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This is not only a beautiful property but it is close to the British Museum , parks at each end of the street, nearby market, tube stations, pizza hut, subway, and Starbucks.
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The difference in price was due to the money exchange rate, the quoted pounds was the same.
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Wide variety of brochure literature regarding things to do while in London in stand in the lobby. This was great.
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Clean, friendly, pleasant environment on a relatively quiet street. Breakfast was delicious and made to order. Shower had excellent water pressure which was appeciated. Richard and his staff were always helpful and friendly.
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Submitted by steven
Lodging was perfect, breakfast service and variety excellent and staff very accommodating. I will continue to stay at the Thanet
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Rooms and art work in the rooms and secondary spaces have been well thought out. The location is perfect for museums, resturants and general tourist services. Russell Square station perfect for the trip to or from Heathrow.
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D't bother going anywhere else if you can stay at the Thanet
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Submitted by CLIVE
Staff very pleasant and helpful.
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Good bed & breakfast accommodation with the major advantage of being in the centre of London
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Submitted by Mario
Very nice and cosy place where to stay in London, extremely well situated in London. A very good value for the money.
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Submitted by George
good hotel, nice view, pity about the smallest bathroom in the UK! Very clean though.
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see above - bathroom!
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excellent hotel, nice location in a very quiet street, centrally located for london, buses trains etc. would stay there again without any hesitation.
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Submitted by Anthony
Very friendly and welcoming. The hotel was full but the service was excellent at all times. No criticisms at all. Highly recommended and good value or money.
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Ideal if you want a good value, quiet, family style hotel within walking distance of all the major West End sites.
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Submitted by Thomas
very nice and cozy place
very central located
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Submitted by Deborah
The friendliest, warmest hotel in the neighborhood!
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Location is the very best. Staff is part of the wonderful experience.
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Submitted by Deborah
Great location, polite and helpful staff, excellent breakfasts, lovely quiet rooms at the back. I stayed at the Thanet three separate times in the month of April, and was pleased each time. Will come again.
Good work.
Thanks.
Deborah Smith Douglas
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no
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no
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small, quiet, friendly, well-located.
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Submitted by Colleen
A wonderful place. I would stay there again.
Everyone there was very polite. The breakfast wonderful.
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Friendly and a great location.
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Submitted by Suzanne
Due to bad weather, my family's arrival time changed and Albert was very helpful in communicating this to my sister (she was meeting us there).
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Great location. The book in the room gave us valuable tips about where to eat. Speaking of eating, breakfast was delicious! The reading room was very handy since my son went to bed early.
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Submitted by Leonardo
Nice welcome cards and sweets in rooms.
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On Christmas Day the waiter/cook were on leave and a breakfast was served all the same by receptionist(s), albeit not in a 'full' English fashion.
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Clean bed & breakfast with friendly staff. Best value for money as it's very close to the centre of town.
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Submitted by Thomas
We were made welcome from the time we walked in the door.
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Small room but very clean and comfortable.
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Everything was perfect.
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Great location, perfect breakfast, nice people, clean room, small bathroom room but has all that is required.
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Submitted by Peter
We arrived before the official check-in time and were given immediate access to our room.
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This was our third visit and we will certainly stay at the Thanet again.
A hook on the bathroom door was missing but was promptly replaced at our request.
There was a broken sash cord on our window, not a major problem in mild weather but could be a problem when it gets colder.
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A friendly small hotel in a perfect location, within easy walking distance of several underground lines. Excellent breakfasts cooked to order. Phone messages are left on a message board on the ground floor and we always got them promptly.
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Submitted by Robert
Robert has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Vicky
After check out we were allowed to leave our bags in the office, as we were doing sightseeing for the day and did not want to have to take them with us. The staff were very nice and willing to do this for us.
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In a lovely neigborhood, quiet, but not far from an underground station. Our double room was ok in size, suitable for a one or 2 night stay, however, the room would be too small for the 2 of us, had we stayed more nights.
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Submitted by Brianna
The staff was wonderful and very helpful, especially Albert. He graciously offered to help us get our very heavy bags to the top floor of the hotel.
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Submitted by Philip
Philip has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Martin
This hotel has remained a wonderfully cozy and welcoming place. The rooms are comfortable and clean. The breakfasts are large and tasty. There now is wifi-email, at least downstairs which is a welcome addition.
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Excellent value for the money.
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Submitted by Eleonore
Single rooms are faily small
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great location, exceptionally friendly and helpful staff
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Submitted by Lawrence
had a great time-they were setting up a new
wireless internet service, and they help set
up my laptop computer-it was very useful
during my stay.
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good breakfasts in the morning!
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perfect spot for those who prefer to spend
their vacation outside-this is a hotel meant
for those who just need a place to hang
their hat and a nice, clean bed. perfect for
those on short stays.
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Submitted by Rebecca
Single room very small but clean and attractive; service excellent: friendly and informative with directions, etc.; breakfast plentiful, good quality, good service. Overall a comfortable place, esp. for single woman traveler.
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No.
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Comfortable, clean, efficient, with friendly staff.
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Submitted by Mireille
considering the high cost of living in London
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Submitted by Barbara
It was situated in a nice area of London. Easy walking distance to many places, eg the British Museum, Convent Garden and West End.
The only negative was that our room was on the very top floor and as I was travelling with my 10 year old son it was a struggle to get luggage to the room. I did have help with a member of staff on the way up but on booking out the man in the reception office ignored me and it was quite obvious that I needed some help.
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Very convenient location. Bright and pleasant breakfast room. Breakfast was good.Pleasant stay.
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Submitted by Sue
Very helpful staff
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Room 1 was very clean and confortable - but the furniture- bedside tables etc needs updating - one of the tables was wonky and this detracts for a very pleasant room.
Breakfast was very good and well organised.
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Pleasant and friendly hotel in an ideal location museum, tube and eating places on the doorstep, but also an easy walk to Covent Garden or Soho. Ask for a room at the back as it is really quiet.
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Submitted by Kurt
It was a pleasant and a friendly atmosphere
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Submitted by Chantal
very frendly poeple
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we were on the ground floor close to the ventilation of the kitchen and so it was very noisy in the morning
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Submitted by Michael
Nothing against the Thanet, more the fact that a basic room in London is very expensive.
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Some rooms are on the 4th floor, and there is no elevator.
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A good clean, relatively affordable place to stay in London. Great location, Centrally located. Ask for a room on the 1st floor.
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Submitted by Kevin
I would recommend it. I like the Bloomsbury area of London. My only issue is completely beyond the control of Thanet and yourself, the exchange rate is horrible!
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Submitted by Alan
The room was a bit smaller than expected and next time I would request a room in the rear of the building as the street can be quite noisy.
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Staff and location great. Room was expensive for the size and ammenities of the facility.
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Submitted by Ian
Wasn't sure if it was the owner greeting us or not, had heard it was a family hotel with nice people who owned it, but we hardly saw them. While the person who greeted us they had broken english - a bit hard to understand and didn't explain who they were, a smile would have also been nice.
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Tiles falling off in bathroom should be re-afixed properly for asthetic purposes.
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I was not overly impressed with the breakfast staff, rude, un-accommodating and cleaned up when we stood - didn't bother to check if we were coming back to our table or not. What about low-fat options, I had to buy my own low fat margarine, although you seemed not to be the only ones, I found it hard to get it anywhere?!?!
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Clean, ok customer service, if you're not spending a lot of time there it would be ideal, neat, accessable, central.
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Submitted by Jochen
very good breakfast
carrying two suitcases up steep and (for the highest floor) narrow stairs was difficult
hotel well situated
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Submitted by Jane
All hotels in London are poor value for money especially at the current dollar exchange rate.
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Good location, reasonably comfortable room and nice staff. Very expensive for size and amenities but typical of London.
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Submitted by Tom
We found our accommodations to be a bit small and not having the amenities we thought we would have for the price. The English breakfast as always was very good. We have been staying at the Thanet for many many years, but do not think we would go back The room was a bit noisy, we could hear everything in the room above and in the hallways, which got busy quite early. Breakfast ended early and we felt rushed to clear the table. we would have liked to sleep in a bit later at least on the weekends.
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We like the Thanet but we checked other places and felt the price was too high for the accommodations. The people are very helpful and honored all of our requests.
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Friendly, helpful but expensive compared to other places.
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Submitted by Olena
Olena has left no specific comment, however has rated the overall satisfaction rate with a 49% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Anonymous
Our reception at the Thanet was extremely cordial. Albert, who was on duty at the time of our arrival, carried our bags upstairs, recommended an excellent restaurant, and generally made us feel very welcome.
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We have stayed at several hotels in the Russell Square area. The Thanet was the best, by far. The staff were friendly and extremely helpful, the accommodation comfortable and impeccably clean, the general decor very attractive, and the breakfasts excellent, as was the service.
In all, the Thanet lived up to and surpassed our expectations--the latter based on the enthusiastic recommendations of friends who had earlier enjoyed the Thanet's hospitality.
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Again, the arrangements for our departure were handled with relaxed efficiency.
A car was booked and arrived on time. No muss, no fuss--as with everything at the Thanet.
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The Thanet has many advantages, not least its location. But most important, at least to me, is its unobtrusive, but very real, efficiency. Everything seems to work as it should, and yet one never feels any sense of strain or tension in the staff.
The owners were unfailingly cordial, always ready for a few minutes of conversation, and very helpful in any number of ways--neighborhood restaurant recommendations and advice on transportation to various locations, among them.
We would certainly stay at the Thanet again, and hope that we will. As I stated earlier, it is easily the best hotel of its kind that we have found.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Very good
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The room was perfectly agreeable for my needs. Not spacious, and some noise from adjoining room, though no |
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