FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm.
  Check-out: before 12.00 pm.
• Is the price per room/apartment or per person?
  Rack rates are quoted per room per night inclusive of service charge and VAT.
• Is breakfast included in the price and what type of breakfast?
  Yes, Continental Breakfast.
• Which languages are spoken at the reception?
  Spanish, French, Italian, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel has 5 floors, which are accesible one lift and stairs
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No, but a National Car Park is near by.
• Which is the nearest airport?
  London City LCY, 6 miles.
• Do you have a pickup or shuttle service from and to the airport?
  No, a Airbus service is available from all major airports.
• Which is the nearest bus-stop?
  Shaftesbury Av.
• Which is the nearest railway station?
  Waterloo Station, 2.6 km.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Piccadilly Circus is only a few minutes walk away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.