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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 2pm.
Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room per night. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included. - Which languages are spoken at the reception?
English, French, German, Italian, Spanish, Japanese, Arabic, Greek, Thai. - How many floors are there in the building and do you have an elevator (lift) in the building?
Royal Lancaster Hotel has 18 Floors with 4 lifts. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes in all rooms. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, this is charged as extra. - Where can we rent a car?
Can be booked via the Concierge. - Which is the nearest airport?
London Heathrow about 20 km. - Do you have a pickup or shuttle service from and to the airport?
Can be booked via the Concierge. - Which is the nearest bus-stop?
Bayswater Road. - Which is the nearest railway station?
Paddington Station 600 m. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Gloucester Road Underground station is less than 5 minutes walk away. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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