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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 01.00 pm.
check-out: before 11.00 am. - Is the price per room/apartment or per person?
Per room. - Is breakfast included in the price and what type of breakfast?
Yes, Continental. - Can we settle the bill on arrival?
No. - Which languages are spoken at the reception?
German, Russian and Arabic. - How many floors are there in the building and do you have an elevator (lift) in the building?
6 floors with 2 lifts. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
10 rooms. - Do the rooms/apartments have a balcony?
10 rooms. - Do you have non smoking rooms/apartments?
All the hotel is not smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, satellite Tv. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
No. - Where can we rent a car?
At the reception desk. - Which is the nearest airport?
Heathrow. - Do you have a pickup or shuttle service from and to the airport?
No pick-up but yes drop the guest. - Which is the nearest bus-stop?
1 minute walk. - Which is the nearest railway station?
Paddington Square. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Queensway or Bayswater. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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