FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 12.30pm, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  A continental breakfast is included in the price.
  
• Is heating included in the price?
  Yes, heating is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are six floors with a lift.
  
• Are there quiet, private, romantic rooms?
  Yes., all rooms are very quiet and private.
• Are linens and towels provided or do I need to bring my own?
  Linens and Towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have not a terrace.
• Do the rooms/apartments have a balcony?
  Only two rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, non smoking rooms are available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms have a television, without international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, the air conditioning is not available.
• Is there a dining room where we could sometimes all dine together?
  There is a dining room for breakfast only.
• Do you have an Internet/E-Mail point in the Property?
  No, there is not an internet point.
• Is there a swimming pool? When is it open?
  No, a swimming pool is not available.
• Is parking or garage available?
  No, there is not a parking.
• Where can we rent a car?
  You can rent a car at Hertz, only 5 minutes walking from the hotel.
• Which is the nearest airport?
  Heathrow Airport (Easy access)
  Gatwick Airport (Easy access)
• Do you have a pickup or shuttle service from and to the airport?
  No, but you can reach Ormonde house by taxi or by underground.
• Which is the nearest bus-stop?
  Two minutes walk.
• Which is the nearest railway station?
  Victoria Station, 10 minutes walk.
  
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Sloane Square Station is only 2 minutes walk from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not a fitness centre.
• Are pets welcome?
  No, sorry pets are not allowed.
• Is there a restaurant in the Property?
  No, there is not a restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not connect your modem.