| | | |
| |  | Traveler Reviews for Mentone Hotel |  |
 |
54-56 Cartwright Gardens, London, WC1H 9EL
|
|
| |
| | |
| | Judge yourself! |  |
|
| |
Look at the
23 photos
taken by our photographer!
|
|
|
| | |
|
| Guest Rating | |
|
|
|
72%
419 guests and 47 review |
| | | | |
| | Selected for you! | |
|
| |
| We have personally
visited and selected
it for you in 2004!* |
|
| | | |
Travellers Reviews
Submitted by Russell Haynes, LONDON, United Kingdom
...
The room was not so good. The shower had rusty screws on the wall. The door within the room could not be closed and was damaged.
The pillows were too flat and the stairs to the room was too small and dangerous to clime. In the bedside draw was an old food bag. On a positive note, the breakfast was first class.
...
Would not recomend
| |
Submitted by Kevin Bailey, Orwell, United Kingdom
I was running the London Marathon the next day, but was told breakfast was at eight (too late) and there would be no reduction in my B+B rate, despite the fact the Hotel was incapable of providing breakfast
...
Single bed small
...
They were closed, so key put through door
...
Don't expct to check in at 1pm as they were not ready
...
Very basic
| |
Submitted by Lieselotte Schulz, 35619 Braunfels, Germany
We booked 4 single beds, but we had two single beds and one double bed with only one blanket. The telephone did not work. There was no water from the shower. I told that to the receptionist, but he didn't come up to the fourth floor. On the second day we insisted on repairing the shower, in the evening the shower was in better condition.
...
I asked about extra fee on visa card, the receptionist told me that there wsn't any, but in the end I had to pay 8 Euros more because of the VISA card. If he had told me that, I would have paid cash.
...
old fashioned rooms
...
a nightmare for a longer stay, quite okay for some nights
| |
Submitted by viviana delorenzi, sestri levante, Italy
the personale was not friendly and helpful, we dont' find a good accomodation. we are very an happy for the jurney
...
the rooms was very small and dirty we finded some insects on the wall and on the moket(floor)the bathroom was very small and there weren't a shower
...
negative details: insect and dirty room's
...
disgusting!
| |
Submitted by Dimitrios Doumas, Athens, Greece
It has been a very pleasant stay in a cosy, friendly environment run by polite and helpful staff. It will definitely be my first choice for my next trip to London.
| |
Submitted by Scott McMeen, Fort Wayne, United States
Had a little trouble getting the rooms we requested initially, but this was quickly resolved with the hotel staff.
...
We were very pleased, and would happily stay here again.
...
Good, clean, comfortable, reasonably priced, excellent location
| |
Submitted by Heikki Immonen, Espoo, Finland
Hotel was willing to take care of our luggage before check in. We did arrive quite early.
...
Hotel was willing to take care of our luggage after check out. We did leave later in the afternoon.
...
Closest pub (Lord John Russell) was only few steps from the hotel and had several real ales. Also many antiquarian book shops were close by. So I and my wife had lots to do...
| |
Submitted by Eva Nador, Budapest, Hungary
TV was wrong
it was very cold- very limited heating
...
The hotel is located in a nice area, excellent location. The single room was very small. Some annoying matters, like - heating, TV -. Staff is polite, breakfast is good. It's good value for money.
| |
Submitted by Przemyslaw Gumulka, Kielce, Poland
Przemyslaw has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 89% rate. | |
Submitted by Shelley McLaren, southampton, United Kingdom
Everything you need in a hotel, comfortable, close to travel links, food and shopping!
| |
Submitted by Susan Clark, Langley, Canada
Would be nice if someone was available to help carry luggage up to rooms as staircase not very wide.
...
No soap provided in bathroom
Only one towel provided per person would be nice to have at least a hand towel each as well.
...
Allowed us to leave our luggage there for pick up later.
...
Very comfortable and a convenient location. good value for money.
| |
Submitted by gino delorenzi, Italy
gino has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 61% rate. | |
Submitted by Angel Albela, Juncos, Puerto Rico
We arrived at the Russel Square and did not know how to get there. We asked an employee at the station and given wrong directions, so we ended being on the opposite side to the Hotel.
...
It was a very lovely experience, service was very good, breakfast was very good and all together as far as cleanliness was totally satisfactory. Neighborhood was exquisite and location very appropiate.
...
Our conversation rate does not help.
...
Map to get to the hotel.
...
I would highly recommend it.
| |
Submitted by Anders
I´ve got a tripleroom instead of a double.
| |
Submitted by Diane
Room was clean and very adequate. We were very happy with our stay. We would stay there again.
...
Not fancy but clean and nice. Breakfast was great, both self serve and brought to table eggs.
| |
Submitted by Deborah
We arrived early and were accommodated immediately.
...
There were a number of problems with our room. The major one, an unsatifactory bed, was remedied immedately. Other issues such as no latch on the bathroom door were not.
...
The desk is not staffed 24-hours a day but we were given a number of helpful options for checking out.
...
Free internet access-slow but available and free
There is no lobby in which to wait.
...
Acceptable accomodations that fit our needs and budget
| |
Submitted by Carme
I arrived before the check in time and they already have a room prepared. I was very happy with the service.
...
Upon the reservation my credit card was charged with an addiotional nigth. One week after my stay this money was returned. I understood that it was keep temporally as a guarantee, but I would have agreed that this procedure had been somehow comunicated to me clearly when I did the reservation, because I didn't read anything relating to that in the website.
...
Very well situated and very recomendable
| |
Submitted by Horia
It's a quiet and friendly hotel.
| |
Submitted by David
Only down comments were that centre ceiling light and bathroom mirror lights were not working. I hardly spent
Breakfast was good
...
Good for a short one night stay
| |
Submitted by Ternce
Ternce has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Kam Hung
It would be much better if the check-in time can be earlier.
| |
Submitted by Charly
A quite comfortable hotel within fairly good
distances from the major points of interest
in London.
| |
Submitted by Diego
Está muy bien situado.
...
El baño bastante cutre,no nos cerraba la pueta y cuando te duchabas se inundaba porque no había separación;pero la cama cómoda y la habitación en general bastante bien.Eso sí,para la llegada y la partida,un desastre que te toque el piso de arriba....esas escaleras tan estrechas son incompatibles con una maleta normal...El desayuno muy bien,y la gente bastante amable.
| |
Submitted by Don
We stayed in a cramped 5th floor room. The radiator heat didn't work (they gave us an electric heater to compensate), the windows didn't close all the way, and the hot water was inconsistent. The hot water cut out many times during a shower. At one point during my wife's shower, the water literally stopped coming out alltogether.
...
Not very good...I would find a different hotel.
| |
Submitted by Daniel
Carpets, walls and chairs were very dirty. We had to go to the lobby to get clean towels several times. No wash cloths were provided. I do not have high expectations for a hotel, but I expect it to be clean and quiet.
...
Only those above.
...
I will not recommend it.
| |
Submitted by William
William has left no specific comment, however has rated the overall satisfaction rate with a 24% score, his arival experience with a 50% value and his check-out with a 44% rate. | |
Submitted by Wendy
The person on the desk was on his mobile phone all the time and on another occasion I went to ask him for non-feather pillows.
Work was being carried out in the entrance hall, dustsheets were all over the floor. I didn't feel it was a very safe environment to be lugging a heavy case across. (No-one offered to carry it for me.)
...
The furniture in the room, apart from the beds was old and dilapidated. The lamp did not work and I had to ask for a new one.
The wardrobe especially was very wobbly. When I took my clothes out on the day of departure, it tipped over and fell on top of me. My friend had to pull it upright so I could extricate myself.
When I checked out and mentioned this to the man on the desk, he seemed incredulous, as if I'd made it up, never asked me if I was OK, did not apologise and simply said they would 'have a look at it'.
If it was checked by health and safety, I'm sure it would not pass.
The first morning, there were workmen making a noise, banging, and a member of staff complaining very loudly for ages on a mobile phone about delivery of items for the hotel. From about 8.30am.
If this is a 3 star hotel, A two star must be the equivalent of sleeping on Euston station.
...
Don't go without a hard hat and ear plugs.
...
In need of an upgrade - go somewhere else until it has been brought up to a real 3 star standard.
Very disappointing. Impressive on the outside only.
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate. | |
Submitted by Anonymous
met expectations
| |
Submitted by Anonymous
Very good value for money, excellent location, very friendly and helpful staff, would recommend
| |
Submitted by Anonymous
They offer a taxi service to the airports
for slightly less than one would pay from a
regular London cab
...
Clean, well maintained, efficient and
reasonably priced by London standards
| |
Submitted by Anonymous
Limited Internet access due to wireless range. This could be fixed with available technology, and would be most welcome by those increasingly requiring high speed Internet access.
A small fee would easily pay for this important feature.
Other than that, our stay was great.
| |
Submitted by Anonymous
We had advised them that we would not be in until late as we were on an inbound flight that wasn't arriving into Heathrow until 9:30 PM. They waited until we arrived prior to locking up.
...
Upon check out they did wish to see the voucher as they were quoting 20 pound more than what we have believed was to be the case. Once they saw the voucher, the exact price was correct.
...
It is linked with a series of hotels in the middle of a architectural structure. It you were looking just for a hotel on it's own you might not have found it.
...
The double beds were small which could be the case as we were in a Quad room.
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate. | |
Submitted by Anonymous
We had arranged through the Mentone for a driver to pick us up at Heathrow Airport and take us to the Hotel, and were satisfied with that service.
...
The furniture in the room could have been of better quality and the mattress was not very comfortable. We asked for additional pillows but there were none available. You could hear the people walking around above us but luckily that was only for about 15 minutes each night.
...
No problems with checking out.
...
We received a slight discount for staying more than 3 days plus breakfast was included in the cost of the room. The breakfast each morning was very good but they didn't vary the selections so we eat the same thing every morning.
...
The Mentone was very convenient to the tube and was situated on a quiet street. It could use a little sprucing up but it was a nice place to stay for not too much money.
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 78% rate. | |
Submitted by Anonymous
Room and bath were smaller than expected. Noisy. However hotel was fully booked and we arrived late inhte evening. Happy to have a room. Wireless internet was great. Location also terrific.
| |
Submitted by Anonymous
Close to the tube & in a residential neighborhood. Great if you want economical & utilitarian for investigating London.
| |
Submitted by Anonymous
Shower cold water tap was broken.(loose)
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
Room was tiny but adequate
| |
Submitted by Anonymous
Collecting luggage after the check-out became problematic due to a power failure
...
Bloomsbury is a nice place although far too tourist-crammed
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 58% score, his arival experience with a 83% value and his check-out with a 78% rate. | |
Submitted by Anonymous
No towels were provided. We were told that some would be delivered to our room but none appeared.
...
Teh receptionist was trying to do several things at once and she seemed disorganised.
| |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 53% score, his arival experience with a 74% value and his check-out with a 78% rate. | |
Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 41% score, his arival experience with a 91% value and his check-out with a 61% rate. | |
Submitted by Anonymous
The room was very small and the curtains were shabby and unlined. It was not worth £55 sterling, although the breakfast and breakfast-room were very good.
| |
|
The reviews within this page do not necessarily reflect the views of WorldBy.Com. |
| | |
|
|
|
|
| | |
