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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
Rates are per room. - Is breakfast included in the price and what type of breakfast?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English, Polish, French and Serbian. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 5 floors, but no lift. - Are there quiet, private, romantic rooms?
Yes, there are. - Do the rooms/apartments have a terrace/courtyard?
Some of them. - Do the rooms/apartments have a balcony?
Some of them. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Each room has a colour TV, but it is not satellite. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
No, we do not. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
No, it is not. - Where can we rent a car?
Nearby. - Which is the nearest airport?
Heathrow. - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest bus-stop?
Earl's Court Road. - Which is the nearest railway station?
Olympia. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Earl's Court. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, they are. - Is there a restaurant in the Property?
We have opened a new, tastefully decorated restaurant/bar, where breakfast, light refreshments, meals and drinks are served. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can. It is a dial-up connection.
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