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Traveler Reviews for Luna & Simone Hotel


47-49 Belgrave Road, London, SW1V 2BB
 
 


 
  
 
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Guest Rating

 
85%
460 guests and 62 review
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We have personally
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it for you in 2003!*

Travellers Reviews


Submitted by Mark Holley, Citrus Heights, United States

They were very helpful, a really nice family run feeling.
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I can't stress enough the family feeling you get at this hotel. Everyday, if at breakfast, or just on your way out to see sights, they help, and are interested in your stay. From directions, to knowing where you can get anything that you might have forgotten at home.
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A family run hotel that will make you feel as though they've known you for years, and you'll feel like you are the most important guest the've ever had. I cannot express the words to describe how enjoyable they made our stay.
Rating 97%
Submitted by Brian Schmitz, Tomball, United States

My wife and I enjoyed our stay at the Luna Simone Hotel very much.
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I would recommend it to anyone.
Rating 93%
Submitted by Tor Eigil Stordahl, N-1405 Langhus, Norway

The receptionist was politie and helpful, and gave us advice on where to eat, advice which was very good and useful.
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The Internet service of the hotel was excellent and cheap. The personal service of the staff helping me with the computer was really encouraging.
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The hotel took care of our luggage after check out, several hours after the deadline mentioned in the hotel dictionary.

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The Internet service?
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Decent prices, excellent breakfast and top service. You will miss the staff when you have left the hotel. Guess where we are going to reserve a room next time we are in London!

Rating 90%
Submitted by JM Gonzalez, Bristol, Ireland

Decent, confortable, very clean and wonderful & helpful staff. I will stay again when I come back to London.
Rating 90%
Submitted by Sarah Gatchell, Portland, ME, United States

The staff were so accomadating and friendly upon our arrival. We had taken a night flight and arrived too early to check in to our room yet but they kept our bags and directed us to a place for breakfast while they finished the room.
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We loved the Luna and Simone and would definately stay there again. The location is very convienent and the staff extremely friendly. Our room was clean, quiet and functional. The rooms are slightly small but we expected that, so it was not a suprise. They were efficently laid out and were comfortable.
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Again they are all so nice and prepared.
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I would also mention it's close proximity to the bus. You could pick up the 24 across the street and it could get you quickly to many of the touristy areas...Westminster, etc.. Faster than walking to the tube and taking it there.
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A small, efficent, clean room that is reasonably priced and in a great location, with a wonderful staff and yummy breakfast.
Rating 89%
Submitted by George Brown, Perth, Australia

I have stayed at the Luna & Simone several times between 2001 & 2004 and always found ti welll run, clean, friendldy with a good breakfast. On several occasions they have given me an upgraded room.
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There are a number of services close by such as a Tesco & SAINBURY, SERVICE WASH LAUDRAMAT, OFF LICENCE, TAKEWAY food, newsagent,good fruit shop and is 5 minutes walk from Pimilco underground station & 10 mintes from Victoria
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Very god value for Money, well located, & clean with a good breakfast
Rating 87%
Submitted by Graham Conden, -, Australia

the street numbers in belgrave st. were somewhat confusing compounded by the fact that the distance from victoria station was a little understated.
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reception allowed me to store my baggage for the day as my flight did not leave till late at night and i really appreciated this service which was offered without fuss or additional cost.
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very professional but with a 'family' feel
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no, it's described quite well
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good value with very courteous service, would recommend to friends and business associates
Rating 86%
Submitted by antonio melo, 9500 ponta delgada, Portugal

Recommendable
Rating 84%
Submitted by Michael Lenz, Mulgrave, Australia

Great location, easy to get to clean and fresh.
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I was very happy with the hotel and was looked after really well.
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No issues, they were happy to hold my bags for the day I checked out and allowed me to use the conveniences when I pick up my bags
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The hotel was described perfectly on the website
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I would recommend both Luna and Simone and Londonby to anyone. The accommodation was easy to book, gave excellent information and directions. Luna and Simone Hotel was a good price, very clean and modern, helpful staff, great location, very comfortable and I was more than happy with the place.

I do not normally rate places as well I have in this survey, but this was my first time in London and the website made booking the right accommodation so easy and enabled me to choose a hotel that suited my needs perfectly
Rating 83%
Submitted by Michel Frederick, Quebec, Canada

No elevators (lifts). This is an important detail for elderly clients.
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A family run hotel, with clean rooms, friendly service and conveniently located, Big Ben is just a fifteen minute walk away.
Rating 83%
Submitted by Andre Chaudron, Amsterdam, Netherlands

Good, clean, value for money and very convenient location
Rating 83%
Submitted by dawn fleming, denver colorado, United States

The young man at the desk was very welcoming and gave us some information for pubs and resturants around the neighborhood.
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Nearest tube station should be listed as Pimlico.
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Location very convient to the train and the tube.
Very friendly staff and clean.
Rating 83%
Submitted by Lorraine Robertson, Burlington, Canada

My husband and son are extremely tall and we were worried about the accomodation. We ended up with 3 single beds in a basement room which worked just fine. The only thing I would like changed is if they could have varied the breakfast food selection slightly from day to day. By the 4th day we were tired of eating the same thing. The food was good and the service was lovely.
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The hours that breakfast is served are very rigid. If you are not an early riser, you are out of luck!
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Central location, clean, well run, nice people - I would recommend it to a firend.
Rating 78%
Submitted by Andrew Baxter

It was great, the staff was fantastic , the hotel was very clean, and the price was extremely reasonable
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excellent
Rating 97%
Submitted by Francesco Oberto

In the room a free safe was avalaible.
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Certainly I'll recommend this hotel to a friend of mine for a possible holiday in London because, for its price, it is a perfect accomodation.
Rating 90%
Submitted by David Freed

A very nice hotel at a fair price exactly fitting my needs.
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Good value.
Rating 89%
Submitted by Hans Johansson

If you stay many day´s (for us 4 nights)you may have a better variation of the breakfast.
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I can recommend the hotel to a friend. God place to stay on and near the central of London. The bus outside, near to Victoria station.
Rating 86%
Submitted by Scott Starry

I was treated well (and upgraded as there was availability).
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The property is quite nice with a pleasant color scheme.
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That the rooms do not have air conditioning is mentioned on the site, but the rooms do have fans (at least mine did), and that was sufficient for my stay.
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Pleasantly appointed and fully functional for personal travel, even for light business. (There was no high speed internet in the room, but two phone connections for modem, and phone charges were quite reasonable.)
Rating 86%
Submitted by Ken Martin

The hotel was exceptionaly clean and the service good. The room was small, but adequate.
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A good, small clean hotel with helpful staff. It was very quiet...which is something in central London.
Rating 83%
Submitted by David Dattanasio

The 'internet room' had a sign on it stating that it was out of order, however, the man at the front desk was clearly online.

I would have preffered a full cable system in the room as we had only three channels to chose from.
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There were two gentlemen who appeared to be brothers, if not twins. They were extemely polite and helpful.
Rating 66%
Submitted by Lois

A clean, comfortable, well-priced (for London) B&B with friendly, competent staff. It is well situated. I also felt that it could be recommended for a woman staying in London on her own.
Rating 97%
Submitted by Andrew

Very good hotel. Good location, quiet, and pleasant neighborhood. The staff is very friendly and helpful. Would definitely stay there again.
Rating 94%
Submitted by Elizabeth

Very friendly,clean and convenient. Everything we were looking for!
Rating 93%
Submitted by Angela

Very very happy would highly recommend Luna Simone and your service.
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Clean, modern, well located, high standard
Rating 92%
Submitted by Leslie

Leslie has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate.
Rating 89%
Submitted by Paolo

Paolo has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 89%
Submitted by Franc Vladimir

A quiet neighbourhood with a lot of small hotels, an Italian restaurant, an English pub, a grocery store. Offers a pleasant walk to either Victoria or Pimlico underground stations. I got the impression that many of the local people might be students which makes the kind of neighbourhood I like.
Rating 89%
Submitted by Rebecca

Very neat, clean, roomy and friendly. A wonderful place to stay. Great family run business.
Rating 87%
Submitted by Erica

The receptionist was very helpful and held our bags while the room was being cleaned and recommended a good restaurant to eat at.
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The room was very clean and very quiet, I requested a room facing away from the street and the request was granted.
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Upon check-out we asked a few questions about taking the Eurostar to Paris, the hotel managers went above and beyond to help us figure out the train schedule etc. . .
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The breakfast which is included is much better than any other hotel's we experienced.
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I would highly recommend it.
Rating 87%
Submitted by Philippe

showerhead had too little water holes (blocked?)
insufficient acoustic insulation between adjacent room
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Very centrally located, nice and safe neighborhood
very nicely decorated and very clean hotel
staff very friendly and helpful
Rating 86%
Submitted by Timothy

Timothy has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 86%
Submitted by bonnie

The staff could not have been more helpful.

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The room was very large, There were 3 of us..
But the beds need to be replaced!!!
It was like sleeping on rocks...
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Very nice people
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Good location
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very close in walking distance to most things.
Rating 86%
Submitted by Kimberley

Great food and a wonderfully, family-run establishment.
Rating 86%
Submitted by Bernadette

Peter was fantastic.
We arrived exhausted at 11 am and our room was ready.
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The only problem was that the room was VERY hot. The fan didn't help and it was too noisy outside to leave the window open at night. It was very hard to get a good night sleep that way.
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The internet service was free. That was nice.
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Good location, very friendly staff, clean, but small rooms.
Rating 86%
Submitted by Barry

Once we found our way to the hotel we were fine and it was easy, but that first day was very confusing as the street seems to come to an end and start again. Several people going to different hotels on the street felt the same way, they were lost too. We had to ask several times and it seemed the workmen on the street didn't know either???? However, once finding the hotel, it was easy from thereon in.

We came in via Victoria station, we discovered that Pimlico station was much easier only three minutes away and much easier.
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No complaints, we were very happy with everything. Very accommodating.
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Allowed us to leave our luggage at reception after checking out. This was a godsend.
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We thoroughly enjoyed our stay and would go there again. Everyone very helpful, friendly and the bathrooms were wonderfully clean. Breakfast good, cooked well. I have recommended this place to others.
Rating 83%
Submitted by Anthony

We drove to the hotel in a hire car which we were going to return after dropping our luggage. The staff were terrific in checking out best route for us to use in returning the car (direction map supplied by hire car company was outdated.)Nothing was too much trouble!
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Our room was small but this had been expected from information on the web site. The room was clean and private and surprisingly quiet given the window opened on to the main street. The location was great. Close to Victoria station and a bus stop directly out the front. It made London very accessible
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Very convenient with friendly, helpful staff. Rooms are small but as tourists we spent very little time in the room - it was just a place to sleep.Tea making facilities, tea, coffee etc were replenished daily. Although small, the bathroom was very nicely renovated. Adequate breakfast and staff were happy to offer alternative combinations to that stated on menu.
Rating 83%
Submitted by Erika

Breakfast was included and an excellent spread with the finest boiled eggs possible! Very convenient to transport to all London attractions. Very courteous staff. Rooms were very clean and bathroom lovely.
Rating 83%
Submitted by Marta

ALTHOUGH THE ROOMS ARE QUITE SMALL, THEY'RE SO CLEANED AND COMFORTABLE AND THE BREAKFAST IS FANTASTIC
Rating 83%
Submitted by Michael

Very well managed. Helpful and pleasant staff. Would recommend.
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Would recommend to a friend. Location is exactly what a tourist would need.
Rating 81%
Submitted by Effie

Directions were not that clear and we got lost a little, but quickly recovered.
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The staff are very accommodating.
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L&S is in between 2 tube stations, but closer to the Pimlico station and much easier to walk to from that station than from the victoria station. Directions should be given from the Pimlico station.
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Nice, clean place and the staff are very very nice people. If we were to go back to London- we would definitely stay at L&S
Rating 80%
Submitted by John

The receptionist gave us a room with a little balcony instead of our originally reserved room which was a very nice thing for him to do. We really appreciated that extra nicety. The children's room was exactly as promised, much to my relief.
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Some of the rooms are very, very small. Only soap and towels are provided.There is no shampoo or wash clothes provided so bring your own. The glasses are really small and there isn't an ice machine but the front desk will give you some ice on request.
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The staff and owners are incredibly friendly and fantastically helpful and really make one feel welcome and valued. They really want to make your stay a good experience and they succeed in my opinion. The hotel public areas as well as the rooms are kept extremely clean which is important to me. It is actually a very pretty place and well-located in London for both business and pleasure. I think it is really good value for your money and I was happy I stayed there. Iwould stay there again!
Rating 80%
Submitted by Ian

We arrived early and were still able to check in. The owner was very pleasant and helpful and recommended a good new restuarant to us upon request.
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We had a room on the ground level and on the street , but the traffic was not bad and we were not disturbed.
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The breakfast room is very pleasant and clean and we were very satisfied with the offerings.
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It was a simple, pleasant and clean hotel, very convenient to the underground.
Rating 77%
Submitted by paul

paul has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 78% rate.
Rating 77%
Submitted by Valentijn

1. poor noise isolation (can hear very well neigbouring room, even at normal voice)
2. breakfast was poor: no self-service,
english breakfast with either juice or cereals before, only toast - no fresh baked bread or fruit...
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Fair value for money compared to London standards, but London's price/quality ratio is outrageous compared to other places
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- 20 mins (!) walk from nearest underground (Victoria)
- limited breakfast
- noisy if neighbouring room occupied
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Fair value for money, clean, fair owner, but bring your own muesli and fresh bread, and make sure to have non-occupied neigbour rooms
Rating 75%
Submitted by David

It was very hot in the room-----suggest a fan over each bed rather than share one small fan
Rating 66%
Submitted by Anonymous

Excellent; good value for money
Rating 93%
Submitted by Anonymous

Helpful staff gave us his recommendations on nearby restaurants.
Rating 89%
Submitted by Anonymous

no comments
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no comments
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no significant details
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nice, clean for reasonable price in the walking distance from Victoria station
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 89%
Submitted by Anonymous

the gentleman was very helpful and polite, we exchanged comments on sports etc.
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it was a very short stay just into bed and up early again
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the gentleman was very helpfull
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very good position to London Victoria
Rating 86%
Submitted by Anonymous

Wish they had served breakfast later than 8:30! That's why we probably won't go back. Otherwise, it was great.
Rating 86%
Submitted by Anonymous

Luna and Simone is a nice place to go.
Rating 86%
Submitted by Anonymous

YES, AS LONG AS THEY DO NOT NEED A LIFT TO GET TO THE FLOOR THEY ARE STAYING ON. we WERE ON THE 5TH FLOOR, SO A LOT OF STAIRS.
Rating 86%
Submitted by Anonymous

It was very well in order.

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no
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A small good hotel centrally located. My room was very small, but otherwise OK.
Rating 83%
Submitted by Anonymous

Clarification of #3: The young man on duty as receptionist when we arrived was not impolite just not particularly friendly. All other staff that we had interactions with were very polite, helpful, and pleasant.
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The room was as expected, not huge, but certainly comfortable. The bathroom was a bit small but very modern and functional. The hotel was immaculately clean. Very small complaint, the safe in our room did not work properly. It would lose it's memory and we would have to call the manager (a very nice, responsive man) to open it up for us. Breakfast service was very quick and friendly. The food was adequate, but not anything particulary impressive.

We spent very little time in the hotel other than sleeping, so this is the extent of my knowledge and experience with the hotel and its staff.
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The checkout was very quick and easy. The staff allowed us to leave our luggage with them until our flight so we could enjoy our last day in the city without hauling along baggage.

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Very clean, comfortable hotel on a lovely street. Easy access to the bus system (bus stop immediately outside hotel) or 7-10 minute walk to Tube (Victoria or Pimlico stops). It was a very good value for lodging in London.
Rating 83%
Submitted by Anonymous

The room was small, but immaculate.
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The staff were exceptionally helpful and friendly, and the room was small but immaculate. I would stay there again.
Rating 83%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate.
Rating 80%
Submitted by Anonymous

Nice, clean hotel in a good area
Rating 80%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate.
Rating 80%
Submitted by Anonymous

late night arrival. greeted and given neighborhood walking directions warmly.
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many narrow stairs
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tiny, but ok.
Rating 77%
Submitted by Anonymous

if the room is on basement as is ours, be prepare to carry your bags. hter is no lift.
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good, clean, spacious (we stayed in the triple room)
Rating 77%
Submitted by Anonymous

The rooms were noisy. I could hear the person next door snoring.
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Good location. Nice people. Breakfast was great. Friendly.
Rating 74%

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