FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in from midday.
  Check out before 11:00am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast included in the prices.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Multilanguage staff.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Yes, elevator to all rooms.
• Are there quiet, private, romantic rooms?
  Yes, the hotel situated in a quiet, tree lined street.
• Do the rooms/apartments have a terrace/courtyard?
  No, we do not have rooms with courtyard.
• Do the rooms/apartments have a balcony?
  No, we do not have rooms with balcony.
• Do you have non smoking rooms/apartments?
  Non-smoking rooms.
  
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms with Colour TV, but with out Satellite.
  
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is direct dial telephones in all the rooms.
  
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, Internet & E-mail facilities.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  No, parking or garage is not available.
• Where can we rent a car?
  Paddington or Earl's Court Station.
• Which is the nearest airport?
  Heathrow airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest bus-stop?
  Earl's Court Road and Old Brompton Road are within easy reach.
• Which is the nearest railway station?
  Victoria railway station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Earl's Court (Circle and District line).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Only small pets.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.