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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 13.00 p.m.
Check-out: before 11:00 a.m.
- Is the price per room/apartment or per person?
The price is per room per night.
- Is breakfast included in the price and what type of breakfast?
Buffet Continental Breakfast is included in all the prices.
- Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English.
- How many floors are there in the building and do you have an elevator (lift) in the building?
Four floor with NO elevator. - Are there quiet, private, romantic rooms?
Yes.
- Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
No.
- Do you have non smoking rooms/apartments?
Yes.
- Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Pay Parking available locally.
- Where can we rent a car?
At Paddington Station. - Which is the nearest airport?
Heathrow Airport.
- Do you have a pickup or shuttle service from and to the airport?
Yes we can arrange a hotel pick up on request at extra cost. - Which is the nearest bus-stop?
Just close to the Hotel.
- Which is the nearest railway station?
Paddington station. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Bayswater & Queensway within minutes of the Hotel. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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