Travellers Reviews
Submitted by Denise Regin, Novato, CA 94949, United States
The accomdations were fabulous and the staff was extremely nice and considerate.
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very easy to use and understand
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there was some slight confusion regarding our reserv. but the staff was very considerate and accomodating, assuring us that we would have a room- and they did eventually find the reserv- it was filed somewhere than their usual spot
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loved our accomodations, would stay here again as well as recommend it to friends
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breakfast was included in our stay, but was not listed on the website or on our reservations- this was a nice bonus for us
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easy to use, good selection of accomodations
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in a great area, great accomodations, spacious, helpful and friendly staff, close to tube station and cool shopping areas
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Submitted by Rafael Verbiese, Belgium
Rafael has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Tina Massey
the decor was a little outdated but i would recommend to anyone with a family.
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a little shabby but very good value and a very friendly hotel in a lovely area of london.
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Submitted by Louise Collins
Really enjoyed it.
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Perfect
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Submitted by Fabio Bettinelli
nice and quiet hotel
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Submitted by Kristen Wright
Helpful and friendly on arrival.
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The property is a bit tired - the photos do not reflect this.
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All went smoothly enough.
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The accomodation was exactly as I needed - I was travelling with a toddler so the one bedroom apartment with kitchen and seperate bedroom was ideal. The service was often slack though. My breakfast room service order was overlooked on three occasions and delivered late twice. The food was average. Stocks in the room (tea etc) had run out and not were not replaced several days running. The location was fantastic. So close to the gardens and amenities and minutues to everything on the underground.
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Submitted by Sarah
We had a two bed roomed appartment as we had a party of 5. It was absolutely super - and fulfilled our needs perfectly. The staff forgot our breakfast two mornings running and had to be reminded but I would certsinly recommend it. It was a lovely part of London too.
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Submitted by David
Excellent 'stay'....very spacious accomodation & well-located.
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Very courteous & efficient.
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No access to any Fitness Center, really.
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Great location & decent breakfast.
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Submitted by Marilee
The entire staff was extremely polite and helpful.
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Organized.
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Charming, great location and wonderful staff.
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Submitted by clare
it was a bit stressful because we had two children and a lot of luggage. The only thing I was disappointed about was that nobody offered to help us carry our luggage to our room. One of us had to stay downstairs with the children, while the other one went up and down stairs with the bags.
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It was a lovely hotel. The apartment was very clean, and was cleaned everyday whilst we were out and towels replaced. The rooms were spacious and nicely decorated. We would return to this hotel if we came back to London.
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Ideal place to stay for a family wanting to visit London. The rooms were comfortable and well equipped, it was very clean and the staff were always polite.
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Submitted by Kevin
The only reason I only rated the quality a good is that the street noise could be a bit loud at times and we could hear every step the upstairs neighbors took. Everything else was great.
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We had a large 2-bedroom apartment in a very convenient area of town. It was a good deal for the size place we had. We even had a loft space for our kids to play in, which was unexpected and welcome. Tthe hotel was clean and the staff was very helpful.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 86% value and his check-out with a 74% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 66% value and his check-out with a 91% rate. |
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Submitted by Anonymous
Convienent & pleasent
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Submitted by Anonymous
Good accomodation and friendly and helpfull
staff. Really liked the hotel.
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good hotel at a good price.
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Submitted by Anonymous
Overall very satisfied.
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Staff member on checking out was more polite than the staff member on checking in.
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