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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 2pm.
Check-out: before midday. - Is the price per room/apartment or per person?
Prices are per room per night. - Is breakfast included in the price and what type of breakfast?
Yes. - Which languages are spoken at the reception?
Italian, German, French and Dutch. - How many floors are there in the building and do you have an elevator (lift) in the building?
7 floor all available through lifts. - Do the rooms/apartments have a terrace/courtyard?
Not currently available. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes all inclusive. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, GBP 24 for 24 hours. - Where can we rent a car?
Ask the concierge. - Which is the nearest airport?
London City 7.2 miles (11.6 km). - Do you have a pickup or shuttle service from and to the airport?
Yes, available at additional charge. - Which is the nearest bus-stop?
Temple - across the street. - Which is the nearest railway station?
Waterloo Railway Station 1 km. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Temple - across the street. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes. The centre is fully equipped with both resistance and cardio-vascular equipment and is a complimentary facility for all hotel guests. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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