LondonBy.Com > 5 Star Hotels > Grosvenor House
	FAQs - Frequently Asked Questions   At what time can we check-in and out? Check In: after 2pm. Check Out: before 12pm. Is the price per room/apartment or per person? Prices are per room per night, unless otherwise stated. Is breakfast included in the price and what type of breakfast? Rates are room only unless otherwise stated. Can we settle the bill on arrival? No. Which languages are spoken at the reception? English, French, Italian and Spanish. How many floors are there in the building and do you have an elevator (lift) in the building? 8 floors, yes there is a lift. Are there quiet, private, romantic rooms? Yes. Do the rooms/apartments have a terrace/courtyard? No. Do the rooms/apartments have a balcony? No. Do you have non smoking rooms/apartments? Yes. Is there a TV in the rooms/apartments? Are there international channels (satellite TV)? Yes. Is there a telephone with direct dialling in the rooms/apartments? Yes. Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal? Yes. Do you have an Internet/E-Mail point in the Property? Yes. Is there a swimming pool? When is it open? Yes, swimming pool, jacuzzi & gym all complimentary to guests. Is parking or garage available? Yes. There is an extra charge for 24 hours parking. Where can we rent a car? At the airport. Which is the nearest airport? London Heathrow LHR 20 kms (12 miles). Do you have a pickup or shuttle service from and to the airport? Can be arranged through our concierge. Which is the nearest bus-stop? Park Lane. Which is the nearest railway station? Victoria Station, 2.5 km. Which is the nearest / how far away is / how do we arrive from the underground / subway stop? Marble Arch, 500 mt. Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)? Yes, Grosvenor House's Health Club. Are pets welcome? No. Is there a restaurant in the Property? Yes. Can I connect my modem so that I can surf the Internet from my room/apartment? Yes.