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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, continental buffet breakfast is included in the price (English breakfast is served for a supplimentary charge).
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English/Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    Commodore Hotel has 7 floors, with lift.
  • Are there quiet, private, romantic rooms?
    Yes a few.
  • Do the rooms/apartments have a terrace/courtyard?
    No.
  • Do the rooms/apartments have a balcony?
    Some rooms have balconies. More expensive than standard.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    All bedrooms and public areas fully air conditioned.
  • Do you have an Internet/E-Mail point in the Property?
    Yes we have broadband internet access in all bedrooms at a charge...Business desk with computer & Printer broadband access.....you can access your emails etc.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    No parking on site, but there are several car parks in the area.One across the street from hotel..reasonably priced and very convenient.
  • Where can we rent a car?
    Ask the concierge.
  • Which is the nearest airport?
    Heathrow 23 km.
  • Do you have a pickup or shuttle service from and to the airport?
    No. but there is a frequent shuttle service Hotel Link from all main airports..takes you direct to most london hotels..allow extra time as it stops at several hotels drop off/pick up.
  • Which is the nearest bus-stop?
    Bayswater Road.
  • Which is the nearest railway station?
    Paddington Station.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    Lancaster Gate on the Central Line, about 5 minutes walk.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    We have a gym facilities.
  • Are pets welcome?
    No.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes. Latest high tech Broadband access from all rooms.