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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    Per room or per apartment.
  • Is breakfast included in the price and what type of breakfast?
    Yes.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English, Chiniese, Polish, Finish, Russian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The building has 5 floor. There is a lift.
  • Are there quiet, private, romantic rooms?
    Our rooms are quite and private.
  • Do the rooms/apartments have a terrace/courtyard?
    No.
  • Do the rooms/apartments have a balcony?
    No.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes there is Tv but no satelite Tv.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Just fan.
  • Do you have an Internet/E-Mail point in the Property?
    Yes.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Yes.
  • Where can we rent a car?
    From rent a car companies . Reception can help to find one.
  • Which is the nearest airport?
    City airport.
  • Do you have a pickup or shuttle service from and to the airport?
    No.
  • Which is the nearest bus-stop?
    Algate East.
  • Which is the nearest railway station?
    Liverpool street.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    Aldgate east 1 min walking distance.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    There is the nearby Planet Fitness Centre at special rates.
  • Are pets welcome?
    No, only guide dogs.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    City Hotel has wirelless internet connection.