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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In any time until 11.30pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per apartment per week. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
No, you can not. - Which languages are spoken at the reception?
English, French, Russian, Italian, Jampanese and Arabic. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 4 floors and one elevator. - Are there quiet, private, romantic rooms?
Yes, very private and romantic. - Are linens and towels provided or do I need to bring my own?
Yes, they are all provided. - Do the rooms/apartments have a terrace/courtyard?
No, they have not. - Do the rooms/apartments have a balcony?
No, they have not. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is sat tv in each room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is no air conditioning. There is a mobile air conditioning unit at extra charge. - Is there a dining room where we could sometimes all dine together?
Yes, there is a kitchen and a dining room in each apartment. - Do you have an Internet/E-Mail point in the Property?
No, we have not. - Is there a swimming pool? When is it open?
No, there is no swimming pool. - Is parking or garage available?
No, parking is not available. - Where can we rent a car?
At the airport or in many agencies nearby. - Which is the nearest airport?
London Heathrow. - Do you have a pickup or shuttle service from and to the airport?
No, we have not. - Which is the nearest bus-stop?
Green Park. - Which is the nearest railway station?
Victoria Station. - Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
Green Park. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Fitness Centres many nearby building. - Are pets welcome?
No. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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