FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  You may check in from 15:00 hours.
  You must check out by 11:00 hours.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Continental breakfast is included. English breakfast is at extra cost (9 pounds).
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 6 floors and 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes, the hotel is very quiet and the area is very romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, sorry the rooms are without terrace.
• Do the rooms/apartments have a balcony?
  Some of the rooms on the first floor have balcony.
• Do you have non smoking rooms/apartments?
  No, we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV in all the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all the rooms are with direct dial line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, the Hotel is without air conditioning.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have an Internet Point.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  No, sorry parking is not available.
• Where can we rent a car?
  At Paddington Station.
• Which is the nearest airport?
  Gatwick and Heathrow.
• Do you have a pickup or shuttle service from and to the airport?
  We can reserve one for you.
• Which is the nearest bus-stop?
  Just few steps away.
• Which is the nearest railway station?
  Paddington Station.
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Bayswater.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no Fitness Centre.
• Are pets welcome?
  No, sorry pets are not welcome.
• Is there a restaurant in the Property?
  Yes, with Coffee Shop for light snack too.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, we do not have modem conections in rooms.