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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    Check In: after 2pm.
    Check Out: before 12pm.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    It depends on the rooms' service. Full English Breakfast.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have six floors with elevators.
  • Are there quiet, private, romantic rooms?
    Yes, all the rooms are very quite.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some rooms have a terrace.
  • Do the rooms/apartments have a balcony?
    Yes, some rooms have a balcony.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, satellite tv with international channels.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, all the rooms.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No, there is no air con in the rooms, but there is in the public areas.
  • Do you have an Internet/E-Mail point in the Property?
    Yes.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    NO. NCP facilities nearby.
  • Where can we rent a car?
    At Euston Station very closed to the hotel.
  • Which is the nearest airport?
    City Airport a 5 miles and Heathrow 15 miles, 35 minutes by underground (Piccadilly line).
  • Do you have a pickup or shuttle service from and to the airport?
    No,Only on request at extra cost.
  • Which is the nearest bus-stop?
    Just in front of the hotel or Euston Station.
  • Which is the nearest railway station?
    Euston, Kings Cross and St. Pancras.
  • Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
    Russell Square, Euston and Kings Cross.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    No.
  • Is there a restaurant in the Property?
    Yes, the Duke's Brasserie.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.